Terms and Conditions

Move & Me | moveandme.com | Last updated: June 2026

These terms apply to all coaching services provided by Move & Me, operated by Catherine Corlett. By booking a session or programme with Move & Me, you are agreeing to these terms. Please read them before making a booking.


1. The Service

Move & Me coaching is designed for adult women experiencing perimenopause, menopause, or related stages of female reproductive ageing. The coaching approach is based on evidence relating to female hormonal health and the menopause transition. The programme focuses on movement, nutrition, and mindset.

Coaching is educational and supportive in nature. It is not a medical service and does not replace the advice of a GP or other qualified healthcare professional.

Prospective clients who are unsure whether the service is appropriate for their individual circumstances are encouraged to contact hello@moveandme.com before booking.

Coaching services are available only to individuals aged 18 or over.

A full description of what is included in each session or programme will be provided at the point of booking.


2. Bookings

All sessions are booked through the Move & Me booking system. A booking is confirmed once payment has been received or a deposit has been taken, as applicable. You will receive a confirmation by email.

Coaching sessions are delivered online via Google Meet unless otherwise agreed in advance.

By completing a booking, you confirm that the information you have provided is accurate and that you have read and agreed to these terms.


3. Payment

Individual sessions are payable in full at the point of booking.

Packages require either payment in full upfront or a 50% deposit at the point of booking, with the remaining balance due before the first session takes place.

All prices are stated in pounds sterling and are inclusive of any applicable taxes. Payment details will be confirmed at the point of booking.


4. Cancellations and rescheduling

If you need to cancel or reschedule a session, please give at least 48 hours’ notice. You can do this by contacting hello@moveandme.com or using the booking system.

Cancellations or rescheduling requests made with less than 48 hours’ notice will be charged in full. This reflects the fact that the time has been reserved for you and cannot easily be filled at short notice.

If you do not attend a session without notice, the full session fee will be charged.

Move & Me reserves the right to cancel or reschedule a session in exceptional circumstances. Where this happens, you will be offered an alternative date or a full refund of the affected session.


5. Refunds

Sessions that have already taken place are non-refundable.

If you have purchased a package and wish to end the coaching arrangement early, a refund will be calculated based on coaching services not yet delivered, provided you give at least 14 days’ written notice to hello@moveandme.com.

Deposits are non-refundable if you cancel with less than 48 hours’ notice or do not attend.


6. Your responsibilities

To get the most from coaching with Move & Me, you agree to:

  • Arrive on time for sessions

  • Be honest about your health, lifestyle, and goals

  • Let Move & Me know of any medical conditions or health concerns that may affect your coaching

  • Seek medical advice from your GP if you have concerns about your health

  • Engage with the process in good faith


7. Confidentiality

Move & Me treats everything discussed in coaching sessions as confidential. Information shared by you will not be disclosed to any third party without your consent, except where required by law or where there is a risk of harm to you or others.

In return, you agree to treat any materials, resources, or information shared. by Move & Me as confidential and for your personal use only.

Sessions are not recorded by Move & Me unless explicitly agreed by both parties in advance.


8. Health and Safety

Move & Me coaching is not a substitute for medical care. If you have a medical condition, injury, or health concern, you should consult your GP before beginning any new movement or nutrition programme.

By booking with Move & Me, you confirm that, to the best of your knowledge, you are able to participate safely in coaching activities and will seek appropriate medical advice where necessary.


9. Intellectual property

All content, materials, and resources created and shared by Move & Me remain the intellectual property of Catherine Corlett. They are provided for your personal use only and may not be copied, shared, or reproduced without written permission.


10. Limitation of liability

Move & Me provides coaching in good faith based on current knowledge and professional training. To the fullest extent permitted by UK law, Move & Me accepts no liability for any loss, injury, or damage arising from your participation in coaching or your use of information provided.

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.


11. Ending the coaching relationship

Either party may end the coaching arrangement by giving 14 days written notice to the other. In the case of a package, any refund will be calculated based on coaching services not yet delivered, in line with the refund terms above.

Move & Me reserves the right to end a coaching arrangement immediately if a client’s behaviour is abusive, threatening, or otherwise inappropriate.


12. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


13. Changes to these terms

These terms may be updated from time to time. The current version will always be available at moveandme.com. Continued use of Move & Me services after any changes constitutes acceptance of the updated terms.


Questions

If you have any questions about these terms, contact hello@moveandme.com.